Negativity is destructive, and is a financial loss to our organizations because it hinders innovative ideas and change, and it’s an opportunity cost, draining intellectual and productive synergy from coworkers, teams, customers, stakeholders, and the entire organization. And unchecked negativity is a vortex, drawing others into it, exponentially spreading its negative consequences, resulting in lower [...]
The Poka-Yoke Technique
1. Understand why people make mistakes.
2. Look for error-prone elements.
3. Look for poka-yoke fixes.
1. Understand why people make mistakes
If we don’t understand the human factors that can lead to mistakes, we won’t be able to develop effective poka-yokes. There are four factors that contribute to people making mistakes(2):
Attention: We can focus well only [...]
Poka-yoke (pronounced poh-kay yoh-kay) is Japanese for avoiding errors. It is a concept first promoted in the early 1960s by Shigeo Shingo(1) and later popularized by his 1986 book Zero Quality Control: Source Inspection and the Poka-Yoke System. Poka-yokes are inexpensive, simple methods built into processes that prevent defects by eliminating errors or alerting us [...]
It is a management procedure of the retail shelf. It is highly needed to ensure that overstocking of supplies at slower-selling stores and understocking at higher-selling stores do not happen. In the game I am playing certain shops sell more of a certain product but that product sells poorly in other shops. This is because [...]
I was cleaning the house when I found my kid’s old Gameboy Advance; it was lying on the floor. I fiddled with it and played Jurassic Park Builder. Unlike the other action-packed Jurassic Park games, you don’t have to fight dinosaurs in this one. All you have to do is manage a dinosaur theme park. [...]